Terms & Conditions

1. Acceptance of Orders

By placing an order with Print Wiz, customers agree to provide accurate information and comply with our ordering policies.

2. Custom Products

Most products are personalized and made-to-order. Customers are responsible for reviewing and approving designs, names, photos, and details before production begins.

3. Payments

Orders will only be processed after payment confirmation, unless otherwise agreed upon.

4. Production & Processing Time

Production times may vary depending on the product, order volume, and customization requirements. Estimated timelines are provided for reference only.

5. Shipping & Delivery

Print Wiz is not responsible for delays caused by shipping carriers, weather conditions, incorrect addresses, or other circumstances beyond our control.

6. Returns & Refunds

Due to the personalized nature of our products, returns, exchanges, and refunds are generally not accepted unless the item arrives damaged, defective, or incorrect due to our error.

7. Customer-Provided Content

Customers must ensure that all uploaded photos, designs, logos, and content belong to them or that they have permission to use them.

8. Product Colors & Appearance

Actual colors and product appearance may vary slightly due to screen settings, lighting, printing processes, and material differences.

9. Packaging Launch Disclaimer

Upcoming packaging products and services are subject to availability and may change without prior notice.

10. Limitation of Liability

Print Wiz shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or services.

11. Changes to Terms

Print Wiz reserves the right to update these Terms & Conditions at any time. Changes become effective upon publication on the website.

12. Contact Information

For questions regarding orders, policies, or services, customers may contact Print Wiz through our official social media pages & email.

13. Wiz Zy Digitals – Digital Products

Wiz Zy Digitals, a subsidiary of Print Wiz, offers digital and printable templates delivered electronically. Digital products are non-refundable and may not be resold, redistributed, or shared without permission.